Privacy Policy

1. Who We Are

Eagle Bowling Palace ("we", "us", "our") operates the bowling center located in Oranjestad, Aruba, and the Eagle Bowling Hub platform at hub.eagle-bowling.com (the "Hub"). This Privacy Policy explains how we handle information in connection with our services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you submit an inquiry, reservation request, or membership application.
• Billing information — invoicing details such as name, address, and payment records for customers we do business with.
• Staff account information — name, email, and role for authorized Hub users.
• Usage data — standard server logs (IP address, browser type, pages visited) collected automatically when you visit our website.

3. How We Use Your Information

• To respond to inquiries and reservation requests.
• To process billing, invoices, and payments.
• To manage staff accounts and internal operations.
• To improve our website and services.

4. Third-Party Services

We integrate with select third-party services to operate our business, including:

• Vercel — our website and Hub are hosted on Vercel's infrastructure.

We do not sell, rent, or trade your personal information to any third party.

5. Data Security

We take reasonable measures to protect your information, including encrypted connections (HTTPS), secure token storage for third-party integrations, and role-based access controls within the Hub. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your personal data by contacting us.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information. We will respond to your request within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: 583-5038
• WhatsApp: 699-5038
• Email: info@eagle-bowling.com
• Address: Pos Abao 3, Oranjestad, Aruba